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How to tell if your AI platforms’ accounts have been hacked

Lorenzo Franceschi-Bicchierai 9:10 AM PDT · August 15, 2026 Just like any other online service, hackers can target and break into your accounts on popular AI platforms such as ChatGPT, Claude, and Perplexity. TechCrunch has created a comprehensive guide to help you protect yourself if…

How to tell if your AI platforms’ accounts have been hacked

TechCrunch has created a comprehensive guide to help you protect yourself if you suspect someone has broken into your account on one of the internet’s most popular platforms, social networks, or messaging apps. Now, we’re here to show you how to check whether your.

As usual, we recommend using unique passwords stored in a password manager, and turning on multi-factor authentication (MFA), so that even if someone steals your password, they won’t be able to log in without that second piece of information. Claude doesn’t, because instead of.

What Happened

All three of these AI platforms offer similar ways to check if there’s a suspicious device logged into your account. At this point, if you want to change your password, you need to log out of your account.

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  • How to tell if your AI platforms’ accounts have been hacked Lorenzo Franceschi-Bicchierai 9:10 AM PDT · August 15, 2026 Just like any other online service, hackers can target and break into your accounts.

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Key Details

ChatGPT will then send you an email containing a six-digit code. Enter the code on the ChatGPT login page, click “Continue,” and then enter a new password.

  • You can contact or verify outreach from Lorenzo by emailing lorenzo@techcrunch.com, via encrypted message at +1 917 257 1382 on Signal, and @lorenzofb on Keybase/Telegram.

  • Lorenzo Franceschi-Bicchierai is a Senior Writer at TechCrunch, where he covers hacking, cybersecurity, surveillance, and privacy.

  • This doesn’t affect our editorial independence.

Why It Matters

At that point, you’ll be able to log back into your account using your email address.

  • When you purchase through links in our articles, we may earn a small commission.

  • Claude does not allow you to use passwords at all, so there’s no password to change.

What Reports Say

Coverage of the story so far points to:

  • Continued reporting by TechCrunch as more details emerge

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